Die Datenretter - CONVAR™ / 66953 Pirmasens / Massachusetts Avenue 4600 / Germany
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  • UK
    CONVAR Service Center
    Tel. +44 1634 91 00 91
  • Austria
    CONVAR Service Center
    Tel. +43 720 880 299
  • Germany
    CONVAR Service Center
    Tel. 06331 268 268
  • Switzerland
    CONVAR Service Center
    Tel. +41 43 508 0744
  • France
    CONVAR Service Center
    Tel. +33 97 518 0515
  • The Netherlands
    CONVAR Service Center
    Tel. +31 20 808 3100
  • All other countries
    Tel. +49 6331 268 268
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TIP: Data recovery from hard drives from Japan's earthquake zone.

Special hardware repairs.
Professionally carried out
by our technicians.
A headcrash
can happen to anyone.
Software and hardware
can create problems.
We solve them!


One uses the term Head Crash when the read / write head physically damages the surface of the storage medium.

Normally the read/write head floats on a small air cushion over the magnetic-coated surface of the hard drive. Sometimes a "touchdown" occurs when the read/write head touches the surface of the storage medium.

These "touchdown's" are not uncommon for hard drives. A "touchdown" does not automatically mean that a head crash has occurred. The surface of the storage medium (drive plate) is coated with a special layer. This ensures that such contacts do not lead to the damage of the medium.

Some hard drive manufacturers try to raise their sinking profit margins by using inexpensive materials. Thin film coating is used a lot here. These coatings are less expensive to manufacture but also show a much higher breakdown rate in comparison to other methods.

A head crash occurs when the read/write head hits on the surface of the medium destroying the protective layer and the underlying magnetic coating. The destruction can be so great that the entire coating is destroyed right down to the substrate (plastic, glass or ceramic plate).

Heads crashes can also occur through vibrations, incorrect installation of the hard drive and by extreme temperature changes.


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