Die Datenretter - CONVAR™ / 66953 Pirmasens / Massachusetts Avenue 4600 / Germany
You can send a notification for your data recovery case through our ema Internet information system. With this system you have access to the current status of your data recovery through the Internet, by email and now even SMS 24 hours a day, 7 days a week! →  NEW application
  • UK
    CONVAR Service Center
    Tel. +44 1634 91 00 91
  • Austria
    CONVAR Service Center
    Tel. +43 720 880 299
  • Germany
    CONVAR Service Center
    Tel. 06331 268 268
  • Switzerland
    CONVAR Service Center
    Tel. +41 43 508 0744
  • France
    CONVAR Service Center
    Tel. +33 97 518 0515
  • The Netherlands
    CONVAR Service Center
    Tel. +31 20 808 3100
  • All other countries
    Tel. +49 6331 268 268
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0800 0266 827
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AT 0720 883 449
UK 0163 4 778 003
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Die Datenretter on TV

TIP: Data recovery from hard drives from Japan's earthquake zone.

Special hardware repairs.
Professionally carried out
by our technicians.
A headcrash
can happen to anyone.
Software and hardware
can create problems.
We solve them!

Defective heads...

The read / write heads of a hard drive fly over the drive surface with a speed of up to 340 km/h.

Defective heads can, as a rule, be very quickly and easily diagnosed. The drive' logic initialises the read & write heads after the motor has reached the correct number of rotations. If they do not give the expected "READY" signal, the logic repeats this process again and again. This goes on until it receives a time-out (exceeding the time limit - ca. 2 - 5 seconds).

In the picture on the top you see the read/write head of a hard drive as it appears under an electron microscope.

This constant positioning sounds like a "click clack". To make it easy, we have prepared for you a → Sound file with the typical clicking noise. If your hard drive should start making a scraping, metallic noise → (Sound File), this could lead to a → Headcrash.This noise happens whenever the read/write heads slide over the damaged surface of the hard drive.

If your hard drive should sound like this, you should not continue further. Contact our recovery team. Recovery programs cannot help you in this case because you do not have physical access to the drive anymore.


The warranty of your hard drive remains in effect.

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Our 24 hours Drive-By-Service.
7 days a week.

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For Free!
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100% protection of your data by TRUECRYPT.

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